Return & Refund Policy
Effective Date: 23/10/2025
At Bapco Foods, we prioritize your satisfaction. Please read our return and refund policy carefully.
1. Eligibility for Returns
Returns or refunds are accepted only for damaged, defective, or incorrect products.
Food products are perishable; we cannot accept returns for items that are opened or consumed.
Customers must notify us within 48 hours of receiving the product to request a return or replacement.
2. How to Request a Return
Contact our customer care team at:
📞 +91 91422 43974
✉️ info@bapcofoods.comProvide your order number, product details, and reason for return.
Our team will guide you through the return process.
3. Return Process
Approved returns must be sent in the original packaging.
Customers are responsible for shipping charges unless the return is due to a manufacturing defect or shipping error.
Once we receive and inspect the returned product, we will process a replacement or refund.
4. Refunds
Refunds will be issued through the original payment method used during purchase.
It may take 5–10 business days for the refund to reflect in your account depending on the payment provider.
5. Exchanges
Exchanges are possible if the same product is available in stock.
For product replacement, please follow the return process mentioned above.
6. Contact Us
For any questions regarding returns or refunds:
Bapco Foods
Parahalmoodu Road, Chanjal, Chattiparamba, Malappuram (Dt), Kerala, India – 676503
📞 +91 91422 43974
✉️ info@bapcofoods.com